PRIVACY POLICY
Utilitybay is a next-generation digital bill payment platform
Utilitybay
# Privacy Policy for Utilitybay
**Last Updated:** June 12, 2026
Welcome to UtilityBay. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
* Full name
* Email address
* Phone number
* Date of birth
* Identification details (for KYC verification)
b. Financial Information
* Wallet balances
* Transaction history
* Payment details (processed securely via third-party providers)
c. Technical Data
* IP address
* Browser type
* Device information
* Login activity
2. How We Use Your Information
We use your information to:
* Provide and manage your account
* Process transactions (airtime, data, bills, crypto, etc.)
* Verify identity (KYC compliance)
* Improve our services and user experience
* Send notifications and updates
* Prevent fraud and enhance security
3. Sharing Your Information
We do **not sell your personal data**. However, we may share your information with:
* Payment processors and financial partners
* Regulatory authorities when required by law
* Service providers who help operate our platform
4. Data Security
We implement appropriate security measures to protect your data, including:
* Encryption
* Secure authentication
* Monitoring for unauthorized access
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
* Access your personal data
* Update or correct your information
* Request account deletion
* Withdraw consent where applicable
To exercise these rights, contact us at: **[support@utilitybay.com](mailto:support@utilitybay.com)**
6. Cookies and Tracking
We may use cookies and similar technologies to:
* Enhance user experience
* Analyze traffic and usage
* Remember user preferences
You can disable cookies in your browser settings.
7. Data Retention
We retain your data only as long as necessary to:
* Provide our services
* Comply with legal obligations
* Resolve disputes
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
**UtilityBay Support**
Email: [support@utilitybay.com](mailto:support@utilitybay.com)
By using UtilityBay, you agree to this Privacy Policy.